Warranty Policy

Karry House Warranty

Built for Every Journey. Backed by Karry House.

Every Karry House bag is crafted with high-density fabrics, reinforced stitching, and heavy-duty hardware. We stand firmly behind every zip, seam, and strap.

30 Days Easy Return

Hassle-free 30-day easy return & replacement policy on all Karry House products.

Pan-India Doorstep Pickup

Free pickup and return for warranty servicing directly from your doorstep.

WhatsApp-First Support

Instant support without paperwork. Send photos via WhatsApp for quick claim approval.

KARRY HOUSE
Comprehensive Craftsmanship Warranty — Full Repair & Replacement Support

WHAT'S COVERED

  • ✓
    Zippers, Sliders & Pullers Zippers splitting, teeth misalignment, or slider failure
  • ✓
    Stitching & Seam Bursting Load-bearing handle stitching, shoulder strap seams, & inner lining unraveling
  • ✓
    Buckles & Hardware Locks Metal clasps, magnetic snaps, D-rings, & strap adjustment locks
  • ✓
    Telescopic Handles & Trolley Wheels Push-button handle mechanisms & 360° spinner wheel system defects
  • ✓
    Fabric & Material Defects Inner waterproof coating delamination & fabric shell peeling
  • ✓
    Padded Sleeves & Interior Dividers Laptop compartment padding separation & mesh divider tear defects

WHAT'S NOT COVERED

  • ✕
    Normal Cosmetic Wear Minor surface scuffs, fabric color fading, or natural wear over time
  • ✕
    Airline & Transport Damage Rough handling damage caused by third-party transit carriers
  • ✕
    Overloading & Excessive Force Forced zipper closures beyond the bag's structural weight capacity
  • ✕
    Chemical & Extreme Exposure Stains from bleach, solvents, harsh detergents, or direct heat sources
  • ✕
    Third-Party Alterations Unapproved self-repairs or cobbler modifications

Karry House Promise: We offer WhatsApp-first quick claims with genuine spare parts shipped pan-India, self-repair video guides, and free doorstep pickup for verified repairs.

How to Claim Your Warranty

Simple, hassle-free claims in 3 quick steps.

1

Snap & Share

Take a photo or video of the issue along with your Karry House Order ID or invoice.

2

Connect With Us

Send it via WhatsApp (+91 79840 46683) or email hello.karryhouse@gmail.com.

3

Hassle-Free Solution

Our team will dispatch spare parts or arrange doorstep pickup & repair for your bag.

Need help with your Karry House bag? Our support team is ready to assist you right away.
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